hexes-top
Telecommunications

We help our clients in telecommunications, like Bell Canada, deliver seamless and flawless user experiences to their customers. From media streaming to next-gen wireless, we enable telcoms to deliver reliable and secure services that connects us all.

Artistic style of hexagons laid out together. Hexagon 1 shows a utility pole. Hexagon 2 shows an electrician inspecting the wires in server room. Hexagon 3 shows wires connected to a server.

Why Canada’s telecommunications companies trust their QA to CSE

Our holistic approach delivers the reliability that their customers expect

Above and beyond just improving the QA function, our holistic approach to quality strengthens their entire organization by embedding the foundation of quality within their development process, including development, DevSecOps, infrastructure, tools, and even personnel training. Our expertise covers it all.

We make them self-sufficient

Our goal is to deploy a solution that is maintainable, sustainable and scalable for their organization. We do this by employing the right tools, implementing a scalable automated framework, devising clear and repeatable processes, and training their team so they can take ownership.

Our QAs are local and self-reliant

Get better value with our in-house team in Markham. Collaborating with our team in-person or in-timezone, they experience none of the frustration and common churn of typical offshore QA resources. Our team of QA developers are motivated problem-solvers who communicate clearly and proactively to ensure nothing is left up to chance.

Image of Bell Logo outside on top of company building

How we helped Bell Canada built an in-house QA team to replace a myriad of costly vendors

We helped Bell Canada develop its own in-house charging platform to manage data usage on Canada’s largest wireless network. Our efforts saved their team over 18,000 hours of script creation effort, reduced test execution time by 40%, and gave them greater velocity to deliver quality with confidence.

hexes-bottom

How Canada’s telecommunications companies engage CSE

Graphic representing Functional testing - gear icon in the centre with 3 base profile pictures orbiting it.

Functional Testing

Rapid developments in technology means telecoms rely on a myriad of software applications to deliver seamless services for their customers - billing systems, self-serve portals, chatbots, media streaming platforms and more. We help telecoms develop and manage comprehensive test programs to cover all use scenarios, especially as these systems integrate with each other into a complex network of services.

Graphic representing Automation and Continuous Testing - Gear icon with checkmark and arrows cycling around it.

Automation & Continuous Testing

Speed and efficiency are required to maintain a competitive edge over their competition, and manual testing is simply insufficient in terms of both coverage and speed. CSE test automation and CI/CD pipeline services drastically reduces testing time and ensures their DevOps do not become the bottleneck that holds them back from delivering the best user experience to their customers.

Graphic representing Performance Testing - gear icon with a performance test inside.

Performance Testing

Performance and stability are critical for our clients in the telecom space, with end users expecting fast, reliable, and instantly accessible connections. Our performance testing services simulate real-world load conditions to give them the confidence that their systems can scale with their user growth without service degradation.

Graphic representing DevSecOps - Gear icon with a lock inside.

DevSecOps

Telecoms facilitate the transfer of vast amounts of sensitive customer data. We know security is a top priority for them and they must comply with stringent regulations. DevSecOps integrates security practices early on and throughout the software development lifecycle, ensuring that security is embedded at every stage from design to deployment. Our proactive approach reduces the risk of cyber breaches and ensures compliance with industry standards.

Graphic representing QA Strategy Consulting - Two figures representing humans with checkmark in the middle.

QA Strategy Consulting

We help them develop a tailored QA strategy that addresses their unique challenges, such as covering risk in complex interconnected distributed systems, or ensuring smooth deployment of third-party integrations onto an active service network. A robust QA strategy ensures they can deliver high-quality software faster and with more confidence that impacts on their users are always positive.

Graphic representing Data Quality -  magnifying glass in front of website page.

Data Quality Testing

Data fuels modern technology and ensuring data accuracy is crucial for telecom firms and their customers. Our clients leverage our rigorous approach to data quality to help reduce costly customer-facing errors, empower informed decisions, and confirm data integrity across complex distributed processing systems.

Canada’s largest companies trust CSE to manage their quality and user experience

Image of Bell logo faded gray
Image of TELUS logo faded gray
Image of Deloitte logo faded gray
Image of Randstad logo faded gray
Image of PwC logo faded gray
Image of Ontario logo faded gray