Retail is more than just a point-of-sale system: with applications connecting ecommerce, logistics, customer service, and financial systems, we help embed quality throughout the whole operation so companies can have both an amazing user experience on the front end, and also run smoothly and securely on the back end.
Why Canada’s retail companies trust their QA to CSE
Our holistic approach to quality improves quality and user experience
Our firm has been developing and testing software for over 20 years, and our holistic approach to software quality is based on that experience. From development, DevSecOps, infrastructure, tools, and even personnel training, we embed quality into every part of operations because retail is more than just a point-of-sale system.
Flexible engagement models and scalable resources
Our flexible approach allows us to quickly augment and extend their team to give them a boost wherever they need it. From fractional QA assistance to dedicated test engineers, we work on their terms to ensure a seamless and frictionless engagement.
Our QAs are local and self-reliant
Get better value with our in-house team in Markham. Collaborating with our team in-person or in-timezone, they experience none of the frustration and common churn of typical offshore QA resources: Our team of QA developers are motivated problem-solvers who communicate clearly and proactively to ensure nothing is left up to chance.
How we helped the TTC and Metrolinx meet immovable deadlines and deploy full fare integration
In 2024, the Toronto Transit Commission and Metrolinx completed a challenging and complex fare integration project. Learn more on how we developed and executed a testing strategy that spanned 6 transit agencies and thousands of test scenarios.
How Canada’s retail companies engage CSE
Functional Testing
Modern retail operations rely on a mix of applications that manage the entire customer workflow: ecommerce, marketing, payment, shipping, inventory, financial control, customer service, and more. We help them build and manage comprehensive test programs to validate each component and every integration to ensure there are no barriers to conversion.
Automation & Continuous Testing
No matter the size of their retail operations, automated testing of their systems allow them to focus on what matters: selling their products and building their brand. Our test automation and CI/CD pipeline services drastically reduces testing time and ensures their DevOps do not become the bottleneck that holds them back from delivering the best user experience to their customers.
Performance Testing
A customer’s first impression defines their relationship with a company’s brand, and users demand an experience that is fast, reliable, and instantly accessible. Our performance testing services simulate real-world load conditions to give our clients the confidence that their systems can scale with their user growth without service degradation.
DevSecOps
Customers are more sensitive about their personal information, and they expect the companies they purchase from to be good stewards with their data. Our DevSecOps advisory integrates proactive security practices early on and throughout the software development lifecycle, ensuring that security is automatically embedded at every stage from design to deployment with minimal overhead.
QA Strategy Consulting
We help our clients develop a tailored QA strategy that addresses their unique challenges, such as covering risk in complex interconnected distributed systems, or ensuring smooth deployment of third-party integrations. A robust QA strategy ensures they can deliver high-quality software faster, and with more confidence that their customers always have a positive user experience.
Data Quality Testing
Data fuels modern technology and and ensuring data accuracy is crucial for retail firms and their customers. Our clients leverage our rigorous approach to data quality to help them reduce costly customer-facing errors, make informed decisions, and ensure customer and financial data is accurate and secure as it moves from system to system.
